Our philosophy

At Babel B.V. we recognize that your data is a direct reflection of the trust you place in us. In 2026, your digital safety is our highest priority. We take a proactive, multi-layered approach to ensure your personal information remains secure. Help us stay secure. If you spot a security issue, we would like to hear from you so we can collaborate on a prompt and effective solution. We invite you to do so using the procedure below.

The scope

This policy applies to the following systems and domains of Babel B.V.:

• The main website (www.babel.nl)
• Our learning environment MyBabel (my.babel.nl)
• The domain names: toetsnederlands.nl, cursusengels.nl, cursusengels.net
• All other systems that are directly managed by us and run on a babel.nl domain.

The following are outside the scope:

• Attacks on our third-party systems (such as HubSpot or Zoom).
• Social engineering (e.g. phishing of employees).
• Distributed Denial-of-Service (DDoS) attacks.
• Attacks on the physical security of our office.

Rules

We ask you to adhere to the following rules:

• Do not exploit the issue you have found. In other words, please do not download, modify or delete any data.
• Do not publish the issue or share it with others until it has been resolved.
• Do not place a backdoor in a system.
• Give us a reasonable amount of time to resolve the issue.

How to report a security issue ?

• Send your findings by email to: it@babel.nl. Please make your report as clear and complete as possible.
• Include the following in your report:
  • A clear description of the issue .
  • The steps required to reproduce the issue .
  • The IP addresses you used during your investigation.
  • Your contact details (name, email address) so that we can contact you.

Our promise

If you adhere to the above rules, we promise the following:

• We will respond to your report within three working days.
• We will treat your report confidentially and will not share your personal details with third parties without your consent.
• We will not take legal action against you in relation to your report.
• We will keep you informed of the progress of resolving the issue.
• If desired, and in consultation with you, we may give you an honourable mention on our website after the security issue has been resolved.

Version: 17-10-2025